Version 1.2 (2024.08.12)

Privacy Policy

Version 1.2 (2024.08.12)

We are Trackler.nl. We respect your privacy and personal life, and sometimes we need personal data from you. By the term Personal Data, we mean information by which you can be identified directly or indirectly as a person. This definition is in accordance with the General Data Protection Regulation (GDPR).

In this statement, you can read which Personal Data we use and why (the Privacy Policy). You can also read how we store, protect, and process this Personal Data.

The Privacy Policy applies to our website www.trackler.nl (the Website), our online application (the App) and the services or products we offer (the Services). We process your Personal Data in accordance with the GDPR and other relevant laws and regulations regarding the protection of personal data, such as the Telecommunications Act for the use of cookies.

Younger than 16 years

If you are under the age of 16, you need permission from your parents or legal guardian to use our Website, App, and Services.

Processing of Personal Data

In order to offer you our Website, App, and Services, we process some Personal Data.

Who is the data controller?

We are the data controller for the processing of your Personal Data within the meaning of the relevant legislation. You will find our contact details at the bottom of this Privacy Policy.

Which Personal Data do we process and why?

If you use our Website, Apps, and Services, we may need your Personal Data for this purpose.

We only use your Personal Data:

• for the execution of the agreement with you;
• to comply with a legal obligation;
• for a legitimate interest of ours, after your interests have been weighed;
• if you have given permission for that;
• if that is necessary for the protection of your vital interests or those of another;
• if that is necessary for a task of general interest or public authority.

We ensure that the processing of your Personal Data is adequate, relevant, and limited to what is necessary for the purpose for which the data are processed.

Contact details

We may process the following data:

• Company name
• First and last name
• E-mail address
• Address
• phone number
• Chamber of Commerce number
• VAT number

We use this data to:

• to contact you;
• to correspond with you;
• to provide or perform our services.

Payment details

• Payment details of the paying party
• Invoices
• Overview of service purchases

We use this data to:

• to send invoices;
• to maintain the financial records.

Marketing and promotion data

• First and last name
• E-mail address

We use this data to:

• to carry out marketing and promotion;
• to send offers;
• to send newsletters or updates.

You can always unsubscribe from these messages.

Content details

• Correspondence or chat conversations
• Questions about our services

We use these to:

• to provide optimal service;
• to execute the agreement with you.

Agenda details

• All linked Google calendars
• Events with title, description, location, participants, and times

We use this data to:

• to make your calendar visible within Trackler;
• to be able to adjust your schedule;
• to schedule appointments without conflicts.

How do we obtain your data?

Directly from you
When you register via our website.

Via external parties
For example, via marketing tools such as Google Analytics, to the extent that this is legally permitted.

Are you required to share your data?

In some cases, it is necessary to process your personal data to provide our services. Without this data, we cannot perform our services.

Automated decision-making

We do not use automated decision-making.

Security of personal data

We make every effort to protect your personal data against loss, destruction, or unauthorized access. We do this, among other things, by:

• encryption of digital files;
• secure connections (SSL);
• security compliant with ISO 27001;
• limited access to personal data.

Retention period

We do not retain your personal data longer than necessary for the purposes for which it was collected.

Sharing of personal data

We may share personal data with processors who perform services for us, such as:

• online storage services
• payment service providers
• administrative workers

They may only use your data according to our instructions.

We may also share data when we are legally required to do so.

Transfer outside the EU

In principle, we process personal data within the European Union. Outside the EU, we only process it when an adequate level of protection is guaranteed.

Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy policies of these websites.

Cookies

A cookie is a small text file that is sent by a website to your browser.

Cookies help to:

• to make the website work faster
• to keep the website safe
• to detect errors

You can delete cookies yourself via your browser settings.

You can find more information in our cookie statement: www.trackler.nl/cookies

Changes

We may amend this Privacy Policy. In the event of significant changes, we will post a notification on our website and in our app.

Your rights

You have the right to:

• to request access to your personal data;
• to request correction, restriction or removal;
• to receive a copy of your data;
• to object to processing;
• to file a complaint with the Dutch Data Protection Authority;
• to withdraw your consent for processing.

Contact

Do you have questions about this Privacy Policy? Please contact us:

Trackler.nl
Oranjeboomstraat 3
2013 XA Haarlem

Chamber of Commerce: 88132935
Tel: 0651364947
Email: info@trackler.nl