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Your data, our highest priority

Security and trust are paramount at Trackler. We protect your data according to the highest standards – always and everywhere.

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Why information security is important

At Trackler, everything revolves around people and their data. Our customers entrust us with their most valuable information. That's why information security isn't just a checkbox, but an integral part of our way of working.

By:
Tom van Ruiten

ISO27001 as a foundation

Trackler operates according to the ISO 27001:2022 standard and is ISO-ready. Certification is a conscious next step in our growth.

At this stage, we have chosen not to seek official certification yet, as we prioritize product development and customer value.

However, you can be confident that our approach already fully complies with the requirements of the standard and we cordially invite you to inspect this.

In concrete terms: our security measures

We've based our security measures on Annex A of ISO 27001:2022. This means we've carefully considered both technical and organizational measures, such as (not an exhaustive list):

  • Organizational
    • Supplier management
    • Continuity
    • Incident management
  • Physical security measures
    • Storage of documents
    • Location of IT components (such as servers)
  • Technological measures
    • Hosting
    • Anti-malware
    • Patch management
    • Logging & Monitoring
    • Backups
  • HR Measures
    • Screening
    • Confidentiality
    • Disciplinary procedures

The selected measures, as well as their implementation status, are documented in our Declaration of Applicability. This declaration details the control measures Trackler has selected. You can find this document here. here download.

A living process, not a separate project

Information security isn't a separate project for us, but a living process. We've developed various components in:

  • Policy documents
  • Risk analyses and evaluations
  • Process descriptions and work instructions
  • Reports and evaluations

And just as importantly, we work with the PDCA cycle (Plan-Do-Check-Act). This means we regularly check whether measures are working and adjust them where necessary. Not just on paper, but in practice.

Insight for our customers

We believe in transparency. Customers can expect us to take our information security seriously, and we can demonstrate that.

Evidence (such as policies, risk analyses, audits, and reports) can be made available to clients or auditors on-site at Trackler, by appointment.

Safety is a shared responsibility

Information security is a shared responsibility. From management to developers, from support to suppliers. At Trackler, we work together to ensure the confidentiality, integrity, and availability of information are always guaranteed.

Questions about our policy or approach? Please feel free to contact us. We'd love to tell you more.

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